Elsa Wig / Frozen / Else Creative Costuming

Fast Shipping and Professional Packaging

Due to our longstanding partnership with UPS FedEx DHL as well as other major international carriers, we are able to provide various shipping options. Our warehouse personnel will pack each item according to our strict requirements. Before they are shipped, your goods will be thoroughly examined and secured. Everyday, we send to thousands of clients in different countries. This is a sign of our determination to become the largest online retailer globally. The warehouses and centers for distribution are in Europe, as well as the USA.

Note that orders containing more than one item will be processed according to the specific item.

Before shipping before shipping, we'll inspect thoroughly the items you've purchased. Most orders are delivered within 48 hours. The estimated delivery time is between 3 and 7 days.

Returns

The inventory is always changing and we do not fully manage it because of the fact that many parties are involved, including our warehouse and factory. Therefore, the actual inventory could change at any time. It's possible that your order will be unable to fill when you have placed the order.

Our policy is valid for 30 days. If 30 days have gone without a trace since the purchase and we are unable to offer an exchange or refund.

In order for your item to be returned it must be in its original packaging, unopened and in the same condition as when you received it in. It must also be in its original packaging.